The online retail world has taken a firm grasp of the world. Annual online retail revenue around the globe is in the hundreds of trillions, with no slowdown in sight.
As a global consumer in this rapidly growing and changing marketplace, it’s important to evaluate your options.
Here are five Steps to take when you begin ordering items online from international markets.
1- Choose your preferred stores.
Many factors come together to create an online shopping experience. Because location can affect how these elements are executed, a favorite shopping website in your home country isn’t always the best choice elsewhere. Identify your needs — for specific items, and for overall service.
Does the store offer any perks that might be useful to you, such as a loyalty shopping program with bonus incentives?
A store’s customer support and individuals in your new location can be a good sources of information on what to expect…and when and how to expect it.
2-Choose your customer service.
Your needs and priorities as an assignee in a ew location may make support more important. Read through policies carefully.
Can orders be cancelled online, or will you need to telephone or email the merchant? Are live chat or email channels available? What options do you have if an item arrives damaged, or if you decide you no longer want it?
3- Choose your payment methods.
Local culture, habits, consumer rights, and credit card providers can all contribute to this important decision.
What payment methods do your favorite online stores prefer? Does using a particular payment method offer benefits or protections to consumers that an online store does not?
Many experts also advise having a payment method for online purchases that is not directly tied to banking accounts, as this can be an additional protection against fraud.
4-Choose your shipping address and the shipping company.
Some online stores use internationally-known courier services, such as DHL, to deliver items door to door but they are expensive to you relatively as a Kenyan, so opting for a Kenyan shipping company would be affordable to you.
choose the shipping company based on cost, delivery time, free door to door delivery and quality services .
Nor-salama Cargo is considered one of the best shipping companies in Kenya who has consistently maintained low cost shipping, delivery on time, good customer services as well as free door to door delivery services.
Contact Us for quality shipping services!
5- Choose your notifications.
Once you have identified online stores that provide the right goods, efficient delivery and great customer service as well as as THE RELIABLE SHIPPING PARTNER, you may want to keep track of YOUR GOODS.
Nor-salama Cargo uses among others, the most simple arrival notification method. We always call you.
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